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About Us Why Flagman? |
Our Pledge
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Dear Customers and Friends,
In 1950 Flagman of America started selling flags with one employee-my dad Rhuben. He was painting outdoor signs at the time and later he began selling American flags to many of his sign customers .He wrote up the sales tickets , ordered the products from suppliers , then packaged and shipped out each order himself. The business was not a raging success at first ,with only a few dozen orders and less than $2,000. in sales. But he kept at it , and eventually became known as "the flagman" by his customers .....and the name stuck.
Over the years we grew and hired talented seamstresses and artists to design and produce custom flags and banners. Customer care specialists were hired to answer questions and take orders. We installed flagpoles made of wood, then aluminum then fiberglass. We became known for fast service and quality you could rely on.
Now, what a difference! How we have grown! You can now order 4,500 flag products online and pay by credit card. Flagman of America is again upgrading our telephone and computer systems to push further into the world of e-commerce. But in spite of our growth, the hallmark of our business in 1950 is still the same today-your complete satisfaction. Yes, we have computers to help us, but we will still watch over each order in person to make sure you get the product you want when you need to have it.
I want to thank our old customers (we still have many from the 50's) for your business over the years and extend an invitation to new one's to give us a try. We will be proud to help you this flag season. To order or for additional information about our products call us toll free at 800-835-2462, or fax us at 860-678-8812. Our e-mail address is info@flagman.com and our web site is www.flagman.com. As always our customer care experts are ready to serve you with prompt & friendly service- New England Style.
Very truly yours,
David A. Dimesky, President
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Why order from Flagman of America?
- You Can Depend on Our Product Quality.
- You can depend on our ability to give you the highest quality products available anywhere. At Flagman of America we specialize in symbols which reflect pride in our country. Our 50 years of experience give you knowledgeable people who know how to meet your needs plus our wide ranging base of manufacturing companies and vendors assures you that we will offer the best products at the lowest possible prices.
- You Can Rely on Our Guarantee.
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- Your Price is Guaranteed.
- We promise that you will always receive products that offer the highest value to you our customer. Our discounts are substantial with up to 40% off typical retail prices on many items.
- Every Flag is Guaranteed.
- Every U.S. flag is guaranteed to meet or exceed the U.S. Government Standard of 90 days. We also promise that we will sell the best quality flags made right here in America. If you ever have a problem, we want to hear about it, and promise you satisfaction. We will replace any flag that does not meet this standard for flags flown sun up to sundown in fair weather.
- Your Service is Guaranteed.
- We pledge to save money you on shipping costs and to get your order to you faster than any one else in the business.
- Count on Us to Have What You Want In-Stock.
- We won't make you wait for your order. In fact, if we can't meet your shipping needs, we will call you before we will accept the order. But you don't have to worry. Our huge inventory allows us to ship 95% of all orders within just 24 hours.
- You Can Count on Us for the Best Prices.
- Only Flagman of America has the low prices you want on so many popular flag sizes and materials- with the best brand names in the business.
- Count on Our Experience And Service.
- Our Computers are double checked by real people. For us a shipping deadline is the law. We pledge to get the product to you exactly when you need it.
Our 30 day no-questions asked Money-back guarantee. The customer deserves to have the last say when it comes to the question of quality or service. If for any reason you are dissatisfied with any of our products or services we will promptly and cheerfully fix the problem or refund you money. Period.
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Our Pledge
We sell only the highest quality US made American Flags. No imports ever!
- At Flagman of America we actually produce many of the flags we sell. Our Avon , CT USA facility uses American materials and American labor. Most importantly, we use advanced production processes to keep our prices to you low.
- We won’t rest until you are 100% satisfied with our expert customer service and products. Our goal is our complete satisfaction. We want your repeat business and know that we have to earn it every day.
- We will cheerfully refund your money on any purchase for 30 days - no questions asked. Just return the product to us unused, with the original packaging.
- We will repair or replace any manufacturing defects at no charge for the life of the flag. Just return it to us - its that simple.
But, how can you be sure that your American Flag was made in the USA?
As a patriotic American wouldn’t you be upset if you purchased an American flag to proudly display at your home or to give as a gift only to find out that you had mistakenly purchased a foreign made version of Old Glory?
Here’s how to make sure:
- Look for either the FMAA oval certification or the Flagman of America logo on the heading of your flag or on the package.
These seals are your assurances that this product has been made in the USA , of materials that are domestic in origin and that all processes in every step of the US flag’s manufacture were completed in USA facilities with USA labor. FMAA, the Flag Manufacturers Association of America, is an organization made up of several of the country’s leading flag makers who have crafted a set of specifications that will guarantee and highlight the domestic manufacture of US flags.Spread the word. Tell your friends to look for the FMAA or the Flagman logo to ensure that they are purchasing a US made American flag.
Thank you for your business. We will work hard every day to keep it.
Call us at 1-800 835-2462.
Sincerely,
David A. Dimesky, President
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